Nonprofit CRM Choices

January 18th, 2012  |  Published in Musings  |  3 Comments

Now that you have had some time to think about Blackbaud's acquisition of Convio, what do you think customer choice for nonprofit CRM? If you work for a nonprofit whose revenues are greater than $20M and less than $350M and you want to transition from donor management to CRM, who would you send an RFP to?

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  1. Christian Caldwell says:

    January 18th, 2012 at 3:42 pm (#)

    We at the American Heart Association just went through this. The list started long, but it took no time to narrow it down to Salesforce, MS Dynamics and Blackbaud. I don't think the news yesterday would have changed that list. Do you?

  2. Christian Caldwell says:

    January 18th, 2012 at 3:42 pm (#)

    We at the American Heart Association just went through this. The list started long, but it took no time to narrow it down to Salesforce, MS Dynamics and Blackbaud. I don't think the news yesterday would have changed that list. Do you?

  3. David Price says:

    January 18th, 2012 at 3:52 pm (#)

    I am not familiar with the specifics of what Heart is doing but I wish them luck as I know the CRM path has been a tough one for them. In the context of my question, Heart is a bit of an edge case. I am going to modify my original post to cover nonprofits from $20M – $350M.

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