Blackbaud’s Acquisition of Convio: We Need to Make the Nonprofit CRM Space Bet…

February 8th, 2012  |  Published in Musings

Blackbaud’s Acquisition of Convio: We Need to Make the Nonprofit CRM Space BetterBlackbaud’s January 17, 2012 announcement of its intention to acquire Convio sparked hundreds of phone calls, text messages, emails, and webinars amongst those of us who work in and serve the nonprofit sector. From where I sit – which by the way is in an old desk chair in my home office in Castle Rock, Colorado, surrounded by my dogs, who honestly do not seem to care about the announcement – most of the discussion centers on concerns people have about this transaction. These concerns include:1. For larger nonprofits, Read more [...]


January 18th, 2012  |  Published in Musings

Thanks to action by a broad and bipartisan coalition of Internet users, companies, and organizations, the U.S. House of Representatives has now put the brakes on SOPA, a well-intentioned but deeply flawed bill that would use Internet censorship to combat overseas copyright infringement. Even President Obama's White House has joined the opposition.But nevertheless, the Senate is continuing to move forward — and fast — with its equally dangerous version of the bill, called PIPA, the Protect-IP Act. As written, PIPA would import censorship and surveillance techniques pioneered by countries Read more [...]

Nonprofit CRM Choices

January 18th, 2012  |  Published in Musings  |  3 Comments

Now that you have had some time to think about Blackbaud's acquisition of Convio, what do you think customer choice for nonprofit CRM? If you work for a nonprofit whose revenues are greater than $20M and less than $350M and you want to transition from donor management to CRM, who would you send an RFP to?